Frequently Asked Questions
Everything you need to know about your stay
Standard check-in is at 2:00 PM and check-out is at 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability.
Some room packages include breakfast. Please check your specific room details when booking. Our restaurant is open for breakfast from 6:30 AM to 10:30 AM.
Yes! High-speed complimentary WiFi is available throughout the hotel, including all rooms and public areas.
Cancellations made 7+ days before check-in receive a full refund. 3-7 days: 50% refund. 1-3 days: 25% refund. Less than 24 hours: no refund.
Yes, we offer secure valet parking for all guests. The service is complimentary for hotel residents.
Yes, we accept Mobile Money (MTN, Vodafone, AirtelTigo), card payments, bank transfers, and cash.
We are sorry, pets are not permitted in the hotel to maintain a comfortable environment for all guests.
Yes, our hotel is fully accessible with ramps, elevators, and accessible rooms. Please notify us in advance for specific requirements.